Return & Exchange Policy

We want you to love your Fquare purchase! If you're not completely satisfied, please get in touch with us as soon as possible. Our email address is: customer@fquare.com.

Include these details in your request:

Order number

Item(s) you wish to return

Reason for return

Date of delivery

Shipping address

Email address used for purchase

Return Conditions:

Items must be unworn, unwashed, and in original condition

All original tags and packaging must be intact

Proof of purchase is required

After Approval:
✓ We'll respond to your request within 48 hours
✓ Once we receive your returned items, we'll process your refund within 3-5 business days
✓ Refunds will be issued to your original payment method

Shipping Cost: If the return is caused by product quality issues, Fquare will bear the round-trip shipping cost; otherwise, the customer is responsible for the shipping cost. We recommend using a tracked shipping service for your return.

Thank you for choosing Fquare! We're here to make your return process smooth and worry-free.